While you're away, leaving an effective out of office message on your phone and in your e-mail system will simplify your life. Do a listening exercise and practise the best words and phrases for your out of office messages.
Late at night, somewhere in Australia, a public telephone provides a lifeline in a difficult situation. Who's on the other end? Is it an emergency or just a disagreement? One thing is clear: a friend is someone you can call late at night to talk about your problems.
Their credit cards are maxed out, but Ross wants money — now! Ross is actually Roshan; he's one of those young Indian graduates who spend their working days on the phone trying to get back the cash spent by Americans during the boom.
How well do you know the rules of etiquette for making phone calls on a mobile? Watch our video and learn 10 golden rules for becoming a clever mobile user. Also study mobile-phone phrases in this month's Everyday English section in Spotlight.
As cell phones increasingly replace both landlines and pay phones, phone booths are disappearing from city corners and many worry that the underprivileged are losing a vital link to the outside world. Now, all but the poorest have mobile phones and a cultural icon is vanishing before our eyes.