Podcasts: business communication

Our business communications expert, Ken Taylor, is here to help you write a correct and professional out-of-office e-mail message.

Let’s join Ken Taylor for some helpful information and an exercise on dealing with interruptions in a meeting.

When you answer the phone at work, do you expect the caller to give you his or her name? International calls can be confusing. Here to help us sort it all out is business expert Ken Taylor.

This week on the Spotlight podcast , our business communications expert Ken Taylor looks at useful words and phrases for press conferences.

If you are ever asked to coach an English-speaking member of staff, you will need some specific vocabulary to help you in that process.